GUEST SERVICES
Everything else, handled
From information and assistance to convenient facilities and everyday essentials, our Guest Services team is here to make your visit to Mall of Qatar easier, safer and more enjoyable.
GUEST SERVICES
Accessebility
Mall of Qatar is committed to making every visit comfortable and accessible. Discover accessibility services and facilities designed to support guests with different needs throughout the mall.
Call+974 4034 6000VisitGuest Services desk in Ground Floor
Al Rayyan Hotel
Discover a world of luxury, comfort, and exceptional hospitality at AlRayyan Hotel Doha, Curio Collection by Hilton. Directly connected to Mall of Qatar, this prestigious five-star hotel offers an elevated experience for both leisure and…
RESERVE+974 4489 9000WHERESouth, Gate 1
Information Desk
Concierge
Make your visit to Mall of Qatar easier with our Concierge service. Get assistance with directions, mall information, store locations, facilities and other services throughout your visit.
Contact +974 4034 6062Emailinfo@mallofqatar.com.qa
ALRAYYAN HOTEL
Dining
Explore your taste buds and enjoy the gastronomic choices at AlRayyan Hotel Doha. Boundless possibilities are to be discovered and experienced at the restaurants and lounges, where exceptional meals and service are guaranteed.
Reserve+974 4034 6000WhereHotel lobby level
ACCESSIBILITY
Disability Service
Mall of Qatar is committed to making every visit accessible, comfortable and enjoyable for guests with disabilities. Our team is here to provide assistance and help ensure you have a smooth and welcoming experience throughout the mall.
AskAny customer service deskCall +974 4034 6062
PARKING
EV charging station
Charge your electric vehicle while you shop, dine and enjoy entertainment at Mall of Qatar. Our EV charging station offers a convenient way to recharge your car during your visit, so you can make the most of your time at the mall. For easy…
WhereRed Zone - Basement 1 AskAny customer service desk
MEETINGS & EVENTS
Event spaces
Make your next celebration, meeting or special occasion memorable at AlRayyan Hotel Doha. Our elegant 300 sqm ballroom provides a versatile setting for birthday celebrations, product launches, social events and private gatherings…
Request a proposal+974 4034 6000OrThe events office, hotel lobby level
CONNECTIVITY
Free Wi Fi
Stay connected throughout your visit with complimentary high-speed Wi-Fi at Mall of Qatar. Browse, shop, stay in touch and enjoy seamless connectivity while you explore the mall.
NetworkMOQ Free WiFiHelpAny information desk
GUEST SERVICES
Gift Card
Give the gift of choice with a Mall of Qatar Gift Card. Whether they want to shop, dine or enjoy their favorite experiences, they can choose exactly what they love, making it an easy gift for every occasion.
Call+974 4034 6062BUY FROMAny Customer Serice Desk
ALRAYYAN HOTEL
Leisure and wellness
Whether you're here on a business trip or on vacation with your family, our team at Al Rayyan Hotel Doha is here to help you make the most of your visit by providing the required services, amenities you expect, and extras you deserve…
Reserve+974 4034 6000WhereTwo levels up, at the hotel
GUEST SERVICES
Lost and Found
Lost something during your visit to Mall of Qatar? Report a lost item online or speak to our Guest Services team for assistance. During mall hours, Lost and Found support is available at the Information Desks
Call+974 4034 6112LocationFirst Floor, Beside KFC
FAMILIES
Mother & Infant room
Take a break and care for your little one in the comfortable and private Mother & Infant Room. Designed with families in mind, the room provides a quiet space for feeding, changing & caring for your baby during your visit.
Call+974 4034 6062LocationFirst Floor, easide HomeBox store
CONCIERGE
Porter Service
Make your shopping experience at Mall of Qatar easier with our Concierge Porter Service. Book a porter from HAMMALY to assist you around the mall, collect your purchases from participating stores deliver your shopping to your preferred…
Request the serviceAny customer service deskOrAny customer service desk
GUEST SERVICES
Prayer Rooms
Conveniently located prayer facilities for men and women across the mall
LocationFood Court, Luxury Area (1st Floor) & East Side (Ground Floor)OrAny customer service desk
PARKING
Valet Parking
Enjoy convenient valet parking at Mall of Qatar's dedicated entrances. Valet service locations: The main gate is the main entrance (luxury). East Gate No. 2 West Gate No. 2 Signature Restaurants ( Sazeli)
LocationMain Entrance - West Gate 2, Easte Gate 2 & Sazeli EntranceOrAny customer service desk
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