Plan your Visit
GUEST SERVICES
Everything else, handled
Porters for your bags, valet at four gates, EV charging, a mother and infant room, free WiFi and a team at every information desk. If you need something while you are here, start on this page.
CONCIERGE
Concierge
If you have any questions or need any assistance while at Mall of Qatar, our concierges are at your service.For more information, contact us at +9744034-6000.
Reserve+974 4034 6063OrAny customer service desk
ALRAYYAN HOTEL
Dining
Explore your taste buds and enjoy the gastronomic choices at AlRayyan Hotel Doha. Boundless possibilities are to be discovered and experienced at the restaurants and lounges, where exceptional meals and service are guaranteed.
Reserve+974 4034 6000WhereHotel lobby level
ACCESSIBILITY
Disability Service
Mall of Qatar is committed to providing its visitors with pleasurable and memorable experiences. We recognize that wheelchair users and people with disabilities require additional information and care while shifting in the mall.
AskAny customer service deskCall ahead+974 4034 6000
PARKING
EV charging station
Power up your car at Mall of Qatar's EV charging station while you enjoy all the shopping, dining, and entertainment options our world-class mall has to offer!This initiative, in partnership with Qatar General Electricity & Water Corpor
WhereBasement car park, beside Lift BAskAny customer service desk
MEETINGS & EVENTS
Event spaces
AlRayyan Hotel Doha will add a touch of glamour and elegance to any event. Our 300sqm ballroom is perfect for holding birthday parties, product launches, and social assemblages. With its sparkling Italian chandeliers and treasure
Request a proposal+974 4034 6000OrThe events office, hotel lobby level
CONNECTIVITY
Free Wifi
Share your Mall of Qatar experience on social media with family and friends, send business emails, and use our App to find your favorite stores in the Mall.
NetworkMOQ Free WiFiHelpAny information desk
ALRAYYAN HOTEL
Leisure and wellness
Whether you're here on a business trip or on vacation with your family, our team at Al Rayyan Hotel Doha is here to help you make the most of your visit by providing the required services, amenities you expect, and extras you deserve.
Reserve+974 4034 6000WhereTwo levels up, at the hotel
GUEST SERVICES
Lost and Found
If you discover that you have lost personal possessions, don't hesitate to contact our friendly and helpful staff. They will make every effort to identify any missing items and do their best to assist you. During mall hours, the Lost a
Call+974 4034 6000OrGuest Services, Ground Floor
FAMILIES
Mother & Infant room
Enjoy the new relaxing Mother & Infant room at Mall of Qatar, where you can provide your little ones all the care they need in an aesthetically designed private space.Located on the first floor, between Homebox and Brums.
WhereGround Floor, beside Guest ServicesAlsoFirst Floor, near the food court
CONCIERGE
Porter Service
Mall of Qatar's Concierge Porter Service is here to help make your shopping experience more pleasurable.Book the service, and your concierge (provided by HAMMALY) will assist you across the Mall, collect all of your purchases, and deliver t
Book the service+974 4034 6063OrAny customer service desk
PARKING
Valet Parking
Our valet parking service promises to make your day more exclusive and luxurious! Valet service locations:The main gate is the main entrance (luxury).East Gate No. 2West Gate No. 2Signature Restaurants ( Sazeli)
WhereEntrance 3, ground levelAskThe valet desk or any customer service desk
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